Please be aware, although our ticket system is available 24/7, all CraftSRV staff are based in the UK and adhere to the GMT timezone.

Please be patient when awaiting a reply.

  • Office opening hours
  • 11:00 - 18:30 Mon - Fri
  • 14:00 - 18:00 Sat - Sun

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


Technical Support

If you need technical support, for our products please choose this department.

Billing and Sales

Please direct all sales and billing questions / issues to this department.

Why not give us a call?

0845 86 22 062

0845 numbers are free on some BT call plans, but will cost between 1p and 12p per minute from landlines depending on your provider.
Calls from mobiles may cost more depending on your network